Vacancy for Account Delivery Manager in HP

1 minute, 18 seconds Read

Vacancy for Account Delivery Manager

Vacancy in HP

HP has invited applications for the post of “Account Delivery Manager” in Chennai, Tamil Nadu, India.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

About HP

Location: Chennai, Tamil Nadu, India.
Industry: Services
Salary: Competitive

Responsibilities

  • Manages customer Project delivery/Service Delivery Operations E2E
  • Overall Customer Engagement from after sales perspective and maintain TCE at customer place
  • Manage a high volume of inbound and outbound customer phone calls, emails, chats and escalations from small- and medium-sized businesses in a structured service center environment
  • Promote and sell HP.com products, services and supplies to a wide range of customers
  • Utilize PMP techniques to maximize the services opportunities of every customer by:
  • Building rapport, discover and evaluate customers’ needs
  • Positioning products and services that align with the customer’s needs
  • Anticipating and addressing objections
  • End to End ownership of after sales support.
  • Manages business development.

Qualification | Experience | Skills

Vacancy for Account Delivery Manager

  • Must have a Bachelor’s with ITIL certification
  • 5-7 years Service Delivery Operations management experience
  • Knowledge of PCs, printers, leases/subscriptions, account pipeline and account management is extremely helpful
  • Availability to work extra hours when business needs arise (may include nights, weekends, holidays)
  • Reliability and dependability with respect to attendance and schedule adherence
  • Motivation and a self-driven work ethic
  • An openness to new ideas and feedback

If you want to apply for the job click on the “Apply” button and submit your online application. For More details click here

Explore More Opportunities: Find More Opportunities

Similar Posts

Leave a Reply