FAQs on New MCA Website
1.Has the new MCA website been launched? Has there been any change in the existing
The Ministry of Corporate Affairs is in the process of implementing the third version of its flagship project MCA21 (MCA 21 V3). The project will be developed and implemented in phase-wise manner over the fiscal year 2021-22.
In May 2021 (Phase-1), the Ministry will release an upgraded version of MCA website, followed by two other public facing modules viz. e-Consultation and e-Book. Other modules of MCA21 version 2 will continue to operate in parallel and will support form-filing and regulatory compliance by stakeholders.
Migration of all modules of MCA21 version 2 modules to version 3 shall take place from October 2021 onwards.
2. What are the key features of the new MCA Website?
As stated above, the Ministry of Corporate Affairs is in the process of implementing the third version of its flagship project MCA21. The project will be developed and implemented in phasewise manner over the fiscal year 2021-22
In the phase-1 (May 2021), following web pages have been revamped: –
❖ Home page
❖ About Us
❖ Data & Reports
❖ Contact Us
❖ News & Updates
❖ Mediation & Conciliation
Following new services have also been made available: –
➢ E-Book – E-Book has been revised to include e-books for all Acts administered by MCA. Further, additional functionalities such as filter, sorting and timelines have been introduced. Please refer to FAQs on E-Book for more information.
➢ E-Consultation – A new online platform wherein, stakeholders/users can submit their comments and suggestions on the proposed amendments/draft legislations that are posted by MCA. Please refer to FAQs on E-Consultation for more information.
Stakeholders may note that other modules of MCA21 version 2 will continue to operate in parallel and will support form-filing and regulatory compliance by stakeholders. Migration of all modules of MCA21 version 2 to version 3 is likely to happen in October 2021.
3.Is there a change in the Login Process?
No. There is no change in the login process. Registered Users can continue to login using their existing credentials.
4. Is there a change in the Registration Process?
No. There is no change in the Registration Process. Please refer to the FAQs on Registration for more information.
5. Is there any change in e-filing process?
No. There is no change in the e-filing process. Please refer to the FAQs on e-filing for more information.
6. Is there any change in payment process?
No. There is no change in the payment process. Please refer to the FAQs on the Payment Process for more information.
7. What will happen to data saved in “My Workspace” Tab with MCA website?
There is no change. It will remain same. All the forms saved in drafts can be accessed throughMy Workspace.
8. I do not see Stakeholder’s corner on the new Home Page. Where can I find this section?
The Stakeholder’s corner has been discontinued. All the important reports/documents which were available in this section have been moved to Library page under ‘Data & Reports’. These reports could also be found in ‘Recent Reports’ tab in the ‘Notification & Updates’ section of the Home Page. Vacancies/Appointments has been moved to ‘News & Updates’ section.
9. I do not see important Messages in the News tab on the Home Page. Where can I find these messages?
These messages could be found in the ‘Important Updates’ tab in the ‘Notification & Updates’ section of the Home Page.
You can now access Forms & Downloads section by clicking on Company Forms Downloads and LLP Forms Downloads cards located on the Home Page. Alternatively, the page can also be accessed through e-filing option in the MCA Services menu drop-down.
11. How is the Sectional Search different from the Website Search?
The Sectional Search has been provided to enable users to quickly locate the relevant document. It caters to the documents in a particular section whereas Website search caters to the entire website.
CRC can be accessed from the Corporate Seva Kendra card added in the “Information Corner” on the Home Page.
13. I do not see Extension of AGM, ROC Adjudication Reports, Disqualified Directors, Companies struck off, and Proclaimed Offenders on the Home Page. Where do I find these?
These reports have been moved to RD/ROC Information section under ‘Data & Reports’
14. Where can I find SOP for Grievance Redressal?
SOP for Grievance Redressal is located under Help & FAQ menu drop down.
15. I cannot find details of Staff Grievance Officer in Contact Us page. Where do I find it?
Staff Grievance Officer page has been moved to Employee Corner
16. How do I access the important services on new MCA website?
The shortcuts to access primary and ancillary services have been provided on Homepage as cards
➢ Step 1: Scroll through the 6 primary service cards below banner image. The following services can be accessed: –
- Register your Company
- Company Forms Downloads
- Close your Company
- Register your LLP
- LLP Forms Downloads
- Close your LLP
➢ Step 2: User can click on any of the cards to know more and avail these services. The process of filing e-forms remains the same.
➢ Step 3: Scroll down to 12 Frequently used services cards given below the ticker.
➢ Step 4: User can use <> arrows to scroll through and select the required service. The following essential services can be directly accessed –
o Name Reservation – Company
o Name Reservation – LLP
o DIR 3 KYC
o Track Transaction Status
o View Public Documents
o View Company/ LLP Master Data
o Associate DSC
o Update DSC
o Enquire Fee
o Independent Director/ Databank Registration
➢ Step 5: For services cards with lock icon on top, user will be redirected to login page. For cards without lock icon, the user will be navigated to the services page.
➢ Step 6: Alternatively, all these services can be accessed from Home -> MCA Services.
➢ Step 7: All other MCA services can be accessed from Home -> MCA Services In the same manner as previous website version.
17. How do I access all important updates and information on new MCA website?
The shortcuts to important information and notifications have been provided on Home page.
➢ Step 1: Scroll to ‘Notifications & Updates’ section on Homepage
➢ Step 2: Click on any of the following tabs to access respective documents/messages
o What’s New
o Latest News
o Important Updates
o Notices & Circulars
o Recent Reports
o Quotations & Tenders
o Press Release
➢ Step 3: Search by content by typing relevant keyword on the sectional search bar provided.
➢ Step 4: User may select a date range from the Date icon to narrow down search of documents.
➢ Step 5: User can scroll through the section to view the latest documents.
➢ Step 6: Clicking on ‘View More’ will allow user to view all documents present for each of the sections
➢ Step 7: Clicking on Download icon will directly download documents in user’s system
➢ Alternatively, the user can access the same ‘News & Updates’ pages from quick links
➢ Step 8: All informational pages of the MCA website have been arranged together as ‘Information Corner’. Shortcuts to following pages have been provided –
o Ease of Doing Business
o Employee Corner
o Annual Reports
o Parliament Questions & Assurances
o Information on Company Deposits
o Mediation & Conciliation Panel
o Corporate Seva Kendra
➢ All other website related documents can be accessed through other information centric pages like About MCA, Data & Reports, Contact Us.
Yes. The steps to navigate to RDs, ROCs or OLs are as follows: –
➢ Step 1: – Please click on the Contact Us option in the menu band. This will redirect to Grievance cell page under Contact Us Page.
➢ Step 2: – Please click on the Regional Directors tab present in the tab panel on the left.
➢ Step 3: – Please select the desired RD from the interactive Map. Alternatively, the desired RD can also be selected through the drop down present to the right of the interactive map.
➢ Step 4: – Upon selecting the desired RD, the details of the selected RD would appear on the right-hand side. There will be a ‘View on Map’ link at the bottom of the details.
➢ Step 5: – Clicking on the ‘View on Map’ link will redirect to Maps with the location of the RD shown on Maps.
➢ Step 6: – Users can then get directions to the selected RD/ROC/OL office through Maps.